21 January 2018

Parent and Outreach Services

Outreach family
Parent and Outreach Services is the gateway that connects families to Child, Youth and School Services (CYSS) programs.

Baseline programs:
    •    Parent Central Services (PCS)
    •    School of Knowledge, Inspiration, Exploration, and Skills (SKIESUnlimited)
    •    CYSitters
    •    Parent Liaison Services

Deployment Support Services are established for eligible Army Services Members (e.g. deployed Soldiers, dependents of Army Fallen Warriors, Army Wounded Warriors assigned to a Wounded Warrior Unit, etc.).

CYS Services Registration

Eligibility for CYSS

Eligibility criteria for CYSS Programs is contingent on the status of the sponsor and is verified at registration.

Eligible Patrons include:

    •    Active Duty Military Personnel

    •    DoD civilian employees paid from either appropriated funds (APF) or non-appropriated funds (NAF)

    •    Reserve component military personnel on active duty or inactive duty training status

    •    Combat-Related Wounded Warriors

    •    Surviving Spouses of Military Members who died from a combat-related incident

    •    Those acting in loco parentis for the dependent child of an otherwise eligible patron

    •    Eligible employees of DoD contractors

    •    Others authorized on a space available basis

    •    Military Retirees are eligible to participate in the Middle School Teen (MST) Program, Youth Sports, and SKIESUnlimited.

Registration Checklist

Required forms for registering with CYSS are available at Parent Central Services (PCS), 459 Bouquet Rd.
(link CDC, SAC, and MST packets)
For your child to participate in any CYSS Program, he/she must be registered. We can help you get this accomplished. Appointments are available. Please call PCS at (717)245-3801 to schedule your appointment.

Children with Medical, Education, Developmental and/or Nutritional Concerns

Multi-Disciplinary Inclusion Action Team (MIAT) Process

The MIAT is a team established to ensure the most appropriate placement of children with educational, learning, developmental, medical, nutritional or behavioral concern, disorder, impediment, delay or need is met. The team meets to review any new applications that indicate any possible unique concerns, as well as to evaluate children already placed.

The MIAT members are the Exceptional Family Member Program Manager; Army Public Health Nurse; CYSS Coordinator; Parent & Outreach Services Director; CYSS Program Directors; Appropriate Experts; and Parents/Sponsors/Guardians.

Waiting List

The installation will establish a waiting list when the spaces for each child age group are filled and there is no additional space to offer. The waiting list is for patrons who are actively seeking child care.
Families moving to the area who request care prior to arrival are placed on the Projected Demand List.
Parents must update their information every 90 days to remain on our waitlists. For more information, please contact Parent Central Services at (717) 245-3801/4555

Childcare Cost

Childcare cost is based on Total Family Income (TFI). TFI is defined as all earned income including wages, salaries, tips, special duty pay (demo, flight, and sea pay), long-term disability benefits, voluntary salary deferrals, retirement or other pension income including SSI paid to the spouse and VA Benefits paid to the surviving spouse before deductions for taxes.
Parent fees are determined during the registration process prior to enrollment in a regularly scheduled program and annually thereafter. Fees are also adjusted if there is a change, such as unemployed spouse finding employment. All fees are subsidized.
Payments can be made online at (link WebTrac) PCS will help you get started emailing you the initial username and password.  When you sign in for the first time, you will be asked to personalize your account. You will then have access to all online services, to include paying your bill, tax forms, and other conveniences. Payments for child care can also be made at the Moore Child Development Center, the Tieman Child Development Center, or the McConnell Youth Center.

Parent Education
CYSS Parent & Outreach Services partners with various organizations on and off the installation in order to offer workshops and programs focused on current trends and concerns.  Workshops and programs are conducted by subject matter experts and occur throughout the academic year in both the local community and on post.  Consult the Carlisle FMWR website at www.carlislemwr.com in order to find relevant flyers of current offerings.

Parent Participation

CYS Services Parent Participation Program provides parents an excellent opportunity to share their unique gifts, talents and abilities while volunteering in regularly scheduled programs (e.g. full day, part day, before and/or after school). While participating in meaningful activities, parents not only positively influence the lives of military children, but also CYS Services program operations on the installations. Parent involvement is a win-win for everyone! Interested parents or guardians should contact their child’s facility in order to get more information on how to participate in this wonderful program.

Parent Advisory Board (PAB)

Carlisle Barracks and Letterkenny Army Depot have Parent Advisory Boards (PAB) that meet monthly to work cooperatively with CYSS staff, management and parents to ensure quality care and services for children, while fostering parent participation in special events, field trips, and other activities.   The PABs are comprised of at least one parent representative from each developmental area within CYSS, staff, and community representatives.  The parent representatives act as liaisons for their area and attend the regularly scheduled PAB meetings to raise issues and concerns, as well as share information with other room parents.
Family Advisory Board (FAB)

Carlisle Barracks/Letterkenny Army Depot has a Family Advisory Board (FAB) that meets quarterly to provide two-way feedback about CYS Services programs and operation.  The meetings provide a forum for parent education, information sharing, and healthy positive discussion of issues relative to child and youth care and local school information.  The board is made up of a volunteer (parent) chairperson, volunteer (parent) secretary, and representatives from USAWC and USAG Carlisle Barracks as well as CYSS.  The FAB provides input for establishing and changing procedures; solutions for CYSS related concerns and issues and helps identify the needs of parents and the community.
Enrichment Programs

    •    CYSitters offers formal training for teens from adults. The training covers the skills needed to safely and appropriately care for children and includes First Aid and CPR, program activities, and the “business” of babysitting. Upon completion of the training, CYSitters may be included in the CYSS babysitter referral list.
Parents needing babysitters must complete a request form located at McConnell Youth Center or the Moore Child Development Center. Parents make arrangements and negotiate fees directly with the babysitter. Stop by either center for additional information.
    •    School of Knowledge, Inspiration, Exploration, and Skills (SKIESUnlimited) SKIES provides children and youth with a variety of out of school instructional classes such as music, sports, and art instruction. Classes are taught by qualified, imaginative, and dedicated instructors, creating experiences of value, excellence, and enjoyment. In addition, all CYS Services SKIES instructors have had local and national background checks, training in CPR, First Aid, Child Abuse Awareness, Reporting and Prevention, Guidance, Child Developmental Guidelines, and Safety. To enroll in SKIES classes' youth need to be registered with CYSS.

Frequently Asked Questions
    1.    What services does CYSS provide?
    a.    Full-Day Care
    b.    Strong Beginnings Part Day Pre-K
    c.    Part-Day Preschool
    d.    Before/After-School Care
    e.    Middle School & Teen Program
    f.    Youth Sports Programs
    g.    SKIESUnlimited

    2.    What can be provided as proof of eligibility for dependents?
Any of the following is an acceptable form for proof of eligibility. If the sponsor is the biological parent they may present a birth certificate. In addition, DEERS enrollment, a child’s ID card that proves legal guardianship are acceptable documents.

    3.    Who should I contact if I have questions or concerns?
You may stop by Parent Central Services for personal assistance or make inquires by email or phone. We will be happy to help you schedule an appointment by calling (717) 245-3801/4555

    4.    What do I need to register?
Along with the registration packet, you will need the following items:
    ▪    Government ID
    ▪    Two local emergency contacts, other than parents
    ▪    Immunization documentation (not required for children enrolled in public school)
    ▪    Deployment orders (if applicable)
    ▪    LES/Pay Voucher, college student letter, and/or verification of seeking employment

    5.    Will I get a waitlist number or an indication of how long the wait is?
A waitlist number will not be provided, because it is not an accurate reflection of time remaining. Every situation is dependent on a variety of factors such as individual priorities, internal transitions, and/or PCS/withdrawal notices.

    6.    How often must I register and why?
Registration must be completed annually. When you complete the annual registration your child can participate in the wide variety of accredited programs and activities offered through CYSS. Children’s records shall be updated annually or as needed for their health, safety, and well-being.

    7.    When does my child need a sports physical?
Sports physicals are required annually. They are required for seasonal sports: soccer, t-ball, basketball, etc., as well as home school health & P.E.

    8.    How often do I need to complete a health assessment for my child?
The health assessment is required 30 days from the date of registration, unless your child has any concerns that require a Multi-Disciplinary Inclusion Action Team (MIAT) process. The health assessment is due every three years unless there are any changes in your child’s medical condition before then.

    9.    What if my child needs special accommodations?
If your child has any medical, nutritional, educational, and/or behavioral concerns/issues, including, but not limited to allergies, ADD/ADHD, speech therapy, autism, dairy intolerance that have been identified through the completion of the health screening tool, will result in the execution of The Multi-Disciplinary Inclusion Action Team (MIAT) process. If accommodations cannot be made, Outreach Services will assist families in finding care.

    10.    Are immunizations required to register?
Yes. Documentation that children have been fully immunized, to include the influenza vaccine, is required to register, unless enrolled in public school.

    11.    Are there discounts for multiple children in the same family?
Multi-child discount, for children enrolled in a full time program is 15% for the oldest child in care. There is also a discount for multiple children enrolled in sports.

    12.    What is available for my children if I am retired?
As a retiree, your children are eligible for Sports, SKIES, and the Middle School & Teen Program. All other services are on a space available basis and when there are no other eligible patrons on the waitlist.

    13.    What types of program and activities are offered to middle school students and teens? (link to MST page)

    14.    What services are provided through the School Support Services Office? (link to SLO page)




Phone: (717) 245-3801/4555/4638

CYS Services
459 Bouquet Rd.

Carlisle, PA 

Parent & Outreach Services Director
(717) 245-4638

Hours of Operation

Monday - Thursday, 

Friday, 8:30am-1pm

Appointments for Registration & Re-Registration for Childcare Programs,
SKIES, Sports, Middle School & Teen Sign ups.

Monday - Thursday,